FAQs

We are passionate to provide top-notch coaches who love what they do. We are committed to help athletes and coaches to be best of their potential And we value the good quality of sports person i.e. hard work, dedication and teamwork.

Rules for the Athletes and coaches:

  • Be respectful, polite to each other.
  • Be clear about location, time and dates.
  • All sessions must be booked on www.indiakhelega.com platform.
  • All the communication between athletes and coaches should take place on India khelega platform.
  • Contact info@indiakhelega.com for any support.
We ensure great importance online security of payment and we accept all major credit and debit cards for the payments. We do not accept cash or check payments.
  • If you decide to cancel the session before 30 days of registration, we will be refund you 100% of deposit.
  • Cancellation between 15 to 30 days, payment of 50% deposit will be refunded.
  • Cancellation less than 15 days before the program start date, no payment will be refunded.
  • Refund will be credited to the same account with in 7 days from the date of request and the same account he where the fund was received.
  • Request for the cancellation/refund should be formally submitted through the form available in India khelega platform.
  • Due to any reason if you decide the hold training session need to stop or pause training for any reason, you are eligible for credits of remaining sessions. All the credit expired after 6 months from the date of issue.
Dispute has to formally submitted online form with in 24 hours of the session taking place and India khelega will do the internal investigation and if found credible then will credit for the remaining sessions to the athlete account and athlete can use credit to have new coach.

It’s very important for the athlete to be comfortable with coach to have positive outcome of the training and build long term relationship. India khelega recommend to have communication with coach through India khelega platform if any doubt or questions not covered in the coach profile before booking the sessions.

India khelega recommend for the safety of athletes and coaches to have first meeting during the day. India khelega keeps digital record of all communications between athletes and coaches and advice athletes to book all the sessions on India Khelega platform.